Privacy Policy

OLGA Agency LLP operates as a Limited Liability Partnership. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

OLGA collects the following data:

  • Email address, First Name, Last Name, Job Title, Organisation

  • There may be additional data requested if successful in a competition or if you enter into a contract with us. Under this circumstance we will directly request this data - further information can be found below.

How do we collect your data?

You directly provide OLGA Agency with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies.

  • Enter a competition through our social media channels or landing pages.

  • Join our mailing list through our website.

How will we use your data?

OLGA Agency collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Correspond with you regarding any competitions or social media interactions. (Further Ts & Cs may apply in these circumstances and these can be found on our website)

  • Improve the content delivered to you via applicable Social Media Channels.

If you agree, OLGA Agency will share your data with our partner companies so that they may complete shipment of any winning competition prizes.

  • These will be clearly detailed for each competition and updated here as necessary.

Any data collected through Social Media Channels falls under the relevant channels own privacy policies.

When OLGA Agency processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

OLGA Agency securely stores your data on a secure central server based at our site in Warwick Works, Hackney Downs.

OLGA Agency will keep your data for the duration of your order and up to 7 years following this. All data collected through social media channels or landing pages will be kept until such time that you opt out of the service or for up to 5 years following the date of collection, whichever comes first. Once this time period has expired, we will delete your data manually or should such data be kept on printed records, by shredding.


OLGA Agency would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop OLGA Agency from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at info@olgaagency.com.

What are your data protection rights?

OLGA Agency would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data from OLGA Agency. We may charge you a small fee for this service.

The right to rectification - You have the right to request that OLGA Agency correct any information you believe is inaccurate. You also have the right to request from OLGA Agency that we complete information you believe is incomplete.

The right to erasure - You have the right to request that OLGA Agency erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that OLGA Agency restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to OLGA Agency’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that OLGA Agency transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@OLGAagency.com

Call us at: 0798 894 1230

Or write to us: OLGA Agency, Unit 1 Ground Floor, Warwick Works, Downs Road, London E5 8QJ

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information , visit allaboutcookies.org.

How do we use cookies?

OLGA Agency uses cookies in a range of ways to improve your experience on our website , including:

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - OLGA Agency uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising - OLGA Agency uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. OLGA Agency sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The OLGA Agency website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

OLGA Agency keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 April 2019.

How to contact us

If you have any questions about OLGA Agency's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@olgaagency.com

Call us: 0798 894 1230

Or write to us at: OLGA Agency, Unit 1 Ground Floor, Warwick Works, Downs Road, London E5 8QJ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that OLGA Agency has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email: Casework@ico.org.uk